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Opinion piece by Peter Allen
21 July 07
Bureaucratic
Destruction of Private Sector Youth Support Services |
Having
had the privilege of heading up one of New Zealand’s leading
Youth support organisations for over a decade I have been
appalled at the progressive destruction of community-owned Non
Government Organisations (NGO’s) through the control freak
mentality of politicians and the bureaucratic system.
Back
in 1994, while between jobs, I was asked to find a way of
helping young people who were failing to find their place in
the workforce. My investigations showed that the major barrier
preventing them from obtaining long term stable positions was
their poor response to the employment opportunities that were
offered, as well as their rejection of normally acceptable
social standards.
While
numerous training programmes were available, many failed to
provide assistance after the programme was over and very few
followed through with job search assistance. It became clear
that what was needed was an initiative that would not only
deliver training, but provide support after the programme was
over while the young people made their transition to work.
To
ensure that our new youth support initiative was based on real
needs and founded on realistic goals we decided to carry out
some in depth market research. We found that under normal
circumstances young people experienced three stages of
learning: ‘formal education’ from primary school through
to Tertiary institutions, ‘life skills’ through informal
education -daily experiences, friends, families and peers -
and ‘non-formal activities’.
In
an ideal learning environment the Government provided formal
education, with the other two facets of learning being
delivered by the private sector. However in today’s more
complex environment it became acceptable for the Government to
partner the private sector in the delivery of Informal and Non
formal activities.
The
problem is that the present Government has now assumed
responsibility for all aspects of young people’s learning,
dictating not only the learning content but the delivery
procedures as well. For example their “Youth Development
Strategy Aotearoa”, which aims to give young people aged
between 12 and 25 years complete autonomy, has now become a
major contributor to the relationship problems that exist
between young people, their family and the community they live
in.
Many
young people now feel insecure in terms of their identity and
they face the future with an increasing fear rather than with
confidence and hope. The break down of the traditional family
and the increase of single parent families has a major bearing
on the young person’s inability to cope.
We
entered the market in June 1995 with Youth development
programmes, which were imported from the UK. During the
delivery of our first programme we realised that the best way
to provide for our students was through a partnership network,
bringing together the skills of the private and public
sectors. Amongst our partners were the Ministry of Youth
Development, the Employment Service, Income Support, the
Defence Forces, and the Employers' Federation.
Many
of our young people came from dysfunctional families, had
anger management problems, failed at school, were drug and
alcohol dependent, were constantly
in trouble with the law, and wandered through life
completely directionless, lacking in self esteem and
confidence. I recall one 15 year old who was referred to our
programme after attending a family group conference for
committing violent assault. This young lad came from a
dysfunctional family, his parents were separated and there was
no male role model in his life. Most of his time was spent
with youth gangs and street kids, where fighting and drug
abuse was the norm. He was completely out of control. His
mother couldn’t cope and she couldn’t get any support from
Government agencies. This problem was compounded by the fact
that he often experienced deep depression and had serious
attitudinal problems, viewing everybody as his natural enemy.
Government
agencies had placed him on programmes that were not designed
to address his problems. This always resulted in his being
dismissed for inappropriate behaviour and attitudinal
problems. Left to his own devises this young man would
inevitably have spent most of his life in prison.
After
a twenty week programme with us and through the provision of
long term post programme support, he developed a more positive
attitude and he subsequently settled down back home with his
mother. His attitudinal change and his
positive response to the help we gave him enabled us to
place him in stable employment, which he has maintain over a
long period earning
the respect of his employer and his elders.
Our
organisational philosophy was to spend the first few weeks of
our relationship with each young person building a mutual
trust then working with them to develop a positive future. We
often worked with some young people for very long periods,
ensuring that each positive step they made led to another.
Many of the young people we worked with had drug and alcohol
problems and they were used to pushing boundaries. It made no
difference whether they were male or female.
One
young lass that we had on one of our programmes showed very
clearly that she could match it with the boys whether it was
on a drinking spree or in a fight. Eventually we were forced
to remove her from the programme because she was too
disruptive. We offered to work with her outside of the group
which she initially refused, threatening to bring her
boyfriend into my office to deal with me. After weeks of
subsequent threatening telephone calls she final decided she
needed our help and asked for it.
It
would have been easy to refuse to help this young lady because
of her attitude, but that would not have met our philosophical
belief nor our experience that once the cycle is broken,
change can be effected. We later discovered that she had been
rejected from a number of support programmes because of her
attitude and refused any further assistance by the providers.
But our response to her problems had eventually enabled us to
build up trust so that after eighteen months we were finally
able to place her into long-term employment with a retail
sports company. We understand that she is still doing very
well and is now engaged to be married.
During
my tenure with the organisation we worked with over three
thousand young people and we were able to achieve positive
long term results with 85% of them.
When
The New Zealand Employment Service and New Zealand Income
Support were merged in 1998 to form WINZ our partnership
continued in most areas although with the introduction of
thirteen separate Regional Management teams there were some
difficulties. However, with the election of the Labour
Government and the restructuring of WINZ to form the Ministry
of Social Development (MSD), public/private sector
partnerships were restricted, only being available if the
private sector partner accepted that MSD had the right to
dictate the terms and administer all aspects of the
relationship.
Over
more recent times MSD has introduced so-called outcome based
contracting regimes that are entered into on a non-negotiable
contract basis. Government funding is only available to those
that agree to terms and conditions that would be unacceptable
in the commercial world
Under
the Labour Government the Ministry of Social Development has
grown into a high cost inefficient provider of social services
with the ability to control the market and almost all aspects
of people’s lives.
In
August 2003, the Ministry of Youth Affairs was merged with the
Ministry of Social Development: “Our
Government is keen to strengthen and improve our delivery of
services to young people who will get much better value out of
this new ministry”.
Youth
service providers across the country predicted that this would
effectively end the proven partnership between the private
sector and the Ministry of Youth Affairs. Three years later
the destruction was complete, with many of the original highly
experienced providers withdrawing their services or being
forced to close their doors through lack of funding. The new
Ministry of Youth Development had become a bureaucratically
driven statistics orientated organisation that no longer
consulted with the private sector regarding policy
development.
During
my eleven years of involvement with some of the country’s
most complex young people I saw many valuable youth
initiatives destroyed by the government’s youth policies and
bureaucratic pressure. Unfortunately their loss is becoming
increasingly apparent as we see more youth crime, assaults on
elderly people, property damage, theft, drunken behaviour,
increased drug abuse and more truancy from school than ever
before.
Under
the guise of a youth participation philosophy, young people
are being encouraged by the bureaucratic administrators of
Government policy to defy their elders and to make more
demands on a society that is now being stretched to its
tolerance limits. These current youth development policies
ignore the fact that young people must be given the chance to
fully develop - both mentally and physically - before they can
contribute appropriately to the future of their family, their
community and their country.
This
Government’s destructive social policies have created
divisions between cultures, within families, and across
communities, and until there is a full realisation that the
problems are politically motivated - and the people of this
country demand appropriate action - the situation will
continue to deteriorate.
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